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14/09 Shriti Rani
HR Executive at Revonextsoft Technologies Private Limited

Views:60 Applications:17 Rec. Actions:Recruiter Actions:5

Telecaller (1-3 yrs)

Bangalore Job Code: 344050

Responsibilities:

- Make outbound calls to prospective customers from provided leads or databases.

- Introduce company products or services over the phone in a clear and compelling manner.

- Engage with customers to understand their needs, answer questions, and provide information about product features and benefits.

- Generate leads and identify sales opportunities through effective communication and rapport-building.

- Follow up on leads and inquiries generated through marketing campaigns, website inquiries, or other channels.

- Maintain accurate records of customer interactions and update the CRM system with relevant information.

- Achieve daily, weekly, and monthly call targets and sales quotas.

- Listen to customer feedback and objections, address concerns, and escalate issues as needed.

- Collaborate with the sales team to coordinate follow-up actions and ensure timely response to customer inquiries.

- Stay up-to-date with product knowledge, sales techniques, and industry trends to effectively promote company offerings.

Qualifications:

- High school diploma or equivalent.

- Minimum 1 years of experience as a telemarketer or similar sales/customer service role.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment.

- Strong time management and organizational skills to prioritize tasks and meet call targets.

- Basic computer skills.

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