HR at PDM HR Services Pvt Ltd
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Telecaller (0-3 yrs)
Telecaller
- We are searching for an engaged tele caller to boost sales by reaching out to current and possible clients. To this end, the tele caller will be required to obtain lists of individuals information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff. A remarkable tele caller will suggest ways in which clients feedback can be utilized to improve our services.
Role and Responsibilities :
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Obtaining and updating lists of individuals contact details.
- Calling active and budding clients to encourage the purchase of items.
- Addressing clients uncertainties, grievances, and suggestions on time.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Conducting each of your functions with the utmost respect, regardless of others dispositions.
Requirements :
- High school diploma or equivalent.
- Prior experience as a Tele caller or similar.
- Completion of a sales-related training program is preferred.
- Computer literate.
- Exposure to diverse viewpoints, cultural norms, and experiences.
- Superb verbal communication.
- Ability to switch your communication style on a whim.
- Superb interpersonal, research, and record-keeping skills.
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