Manager at Cankonect Technologies Pvt Ltd
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Telecaller (0-2 yrs)
Responsibilities :
- Cold call people and use scripts to provide information about product's features, prices, etc..
- Answer incoming calls from prospective customers.
- Persuade the customer to buy by demonstrating how the product and the services meet their needs.
- Record the customer's personal information accurately in a computer system.
- Deal with complaints or doubts to safeguard the company's reputation.
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information.
Requirements and skills :
- Secondary education is a must.
- Proven experience as a telemarketer (people with experience in water purifier telemarketing field preferred )
- Working knowledge of relevant computer programs (e.g. Excel, Mail etc)
- Excellent communication and presentation skills
- Proficiency in English and Kannada is mandatory (Hindi is an added advantage).
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented.
- Patient and able to handle customer rejection.
- Hindi /English and Kannada speaking Must
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