Role Overview

We are seeking a motivated and persuasive Telecaller to join our team. The ideal candidate will play a key role in generating leads, managing customer interactions, and promoting our products/services over the phone.

Key Responsibilities

Outbound Calling:

- Make outbound calls to potential or existing customers to inform them about our products/services.

- Respond to incoming inquiries and provide relevant information.

- Resolve customer queries and ensure satisfaction.

Sales & Promotion:

- Pitch and sell products or services to meet sales targets.

- Upsell or cross-sell when appropriate.

Data Management:

- Maintain accurate records of customer information and interactions in the CRM.

- Document feedback and suggestions for service improvements.

Team Collaboration:

- Coordinate with the sales and marketing teams for lead conversions.

- Share market insights and customer preferences.

Customer Engagement:

- Build rapport with customers and ensure a positive interaction.

- Follow up with customers to ensure satisfaction and retention.

Requirements

- Education: High school diploma or equivalent; a bachelors degree is a plus.

- Experience: Fresher or Previous experience in tele calling, customer service, or sales is advantageous.

Skills:

- Strong communication and interpersonal skills.

- Persuasive and confident in conversations.

- Good organizational skills and attention to detail.

- Work Schedule: Mon - Fri ( 10 AM - 6 PM)

Location : Indiranagar