Tele-Marketing/Telesales Role - BPO (1-5 yrs)
Responsibilities :
- Make about 250 outbound calls per day to potential customers
- Share information about our products and services by following sales scripts
- Answering potential customer questions and follow-up call questions
- Strategic approach to retention & customer service
- Sell / Upsell products and place customer orders/requests in the system
- Closing sales and leading customer through the purchasing process
- Follow up with customer calls for collections where necessary
- Answer incoming calls and respond to customer emails
- Identify problem statement & escalate issues to the Manager as appropriate
- Document call information according to standard operating procedures
- Record calls through a computerized system
- Perform customized targeted sales strategies
- Meet required targets for assigned leads / Database, active and inactive calls
- Manage Leads and Maintain a Healthy Conversion Rate
Requirement :
- Good Communication Skills (English + Regional language)
- Basic Computer Knowledge required
- Need candidates who are jovial, mature, result oriented and cares deeply for customers
- Should have ability to negotiate & convince
Education :
- Graduates with minimum 1 years of Telesales / Telemarketing experience
- No BE/CA/MBA/Doctors/B.Sc IT
Shift timings :
- Day Shift
- Timings : 9:30am - 7:30pm
Interested can directly contact: 7879504198
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
