HR Manager at Tekgrid Consulting Services Pvt Ltd
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TekGrid - Manager - Client Relationship (1-4 yrs)
Job Description :
Duties :
- Manage Client Account to ensure needs are being met and additional business opportunities are identified.
- Clearly communicate and advise operations of any client issues and coordinate plans to improve or enhance services for the client
- Develop regular reporting to the client to ensure their directives are being met
- Travel to meet with the client and present execution performance on a regular (minimum monthly) basis.
- Effectively manage projects to achieve optimum results and successfully meet client expectations
- Assists with invoicing and timely payment on invoices
Qualifications :
Education Level : (Required) : Master Degree (MBA)
- 1-2 years of experience in account and/or client relationship management
- 1-2 years of experience in project management
Skills, Knowledge and Abilities :
- Good interpersonal skills
- Track record of building and maintaining customer/client relationships
- Strong written communication and verbal communication skills
- Analytical and research Skills
- Decision making skills
- Well-organized, detail-oriented, and able to handle a fast-paced work environment
- Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
- Ability to work effectively with management
- Ability to make oral presentations
- Ability to exercise sound judgment
- Comfortable with ambiguity and change management
- Manage and maximize opportunities to achieve sales goals while staying within financial guidelines using excel and pivot table reporting.
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