Due to company growth, we are looking for technically minded and client focused individuals, required to join the Techworks team to be responsible for liaising with the internal Techworks departments and assisting on delivery of solutions via our channel partners.

This role will be varied and will give you the opportunity to work across AV, IT and digital signage industries many times bridging the gaps between the three for successful delivery of projects. Projects cover all types of industry verticals including but will not be limited to - Retail, QSR, Education and Corporate Communications.

Responsibilities :

This role will include but will not be limited to :

- Technical solution understanding of AV, networking and digital signage support for existing and new resellers on projects and proposals

- Product presentations and demonstrations

- Support with technical qualification of sales opportunities

- Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP)

- Build custom demonstrations

- Deliver Proof Of Concepts(POC)

- Support at external and internal customer facing events

- Create internal software requests and POC implementation plans and monitor the approval process

- Monitor accurate and correct delivery of software sold

- Be able to position and present techworks product offerings

- Compare techworks product offering at a technical level with competitive products

- Build technical relationship with prospects and existing customers

- Interface with the implementation/project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery

- Work with Product Management to give feedback on issues with current products and provide input around new products

Experience & Skills :

- Customer focused individual - experience of representing companies in both a technical and pre-sales function in face to face or virtual meetings

- Excellent oral and written communication skills

- Excellent presentation and demonstration skills

- Excellent organisation skills

- Proven ability to multitask and prioritize under pressure

- Self starter

- Good listening skills

- Fluency in English essential.

- Ability to discuss and demonstrate business benefits and value to a customer of a technical solution.

- Ability to translate technical and business requirements into cost-efficient solutions

- Affinity to both sales and technology

- The role would suit someone who has a proactive approach to how they work and are always looking to improve their skills and their role within the company. Experience of guiding customers in the delivery of solutions in the IT, AV and digital signage market is of paramount importance.

- The ideal candidate will also be an excellent communicator, a strong team player with a good attitude. The ability to stay calm under pressure and methodically think through problems in order to offer a solution is essential.

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