Role & Responsibilities:-

- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements (Salesforce)

- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

- Write easy-to-understand user interface text, online help, and developer guides

- Create tutorials to help end-users use a variety of applications

- Analyse existing and potential content, focusing on reuse and single-sourcing opportunities

- Create and maintain the information architecture

Ideal Candidate:-

- Proven working experience in technical writing of software documentation

- Ability to deliver high-quality documentation paying attention to detail

- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

- Excellent written skills in English

- Strong working knowledge of Microsoft Office

- Basic familiarity with the SDLC and software development

- University degree in Computer Science, Engineering, or equivalent preferred

Perks, Benefits and Work Culture:-

- Opportunity to lead impactful projects and influence product strategy.

- Collaborative and inclusive work environment that values creativity and innovation.

- Professional growth through training, mentorship, and challenging projects.