Director at VUCA Consulting pvt. Ltd.
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Technical Support Role - Voice Process - BPO (1-3 yrs)
Excellent Communication Skills
Must be open for 24- 7 Shifts.
- # Will provide Cab Facility
It is an B2B support process. Need to provide remote and on call support to international Clients for networking and Server. (Must have excellent communication Skills)
Job requirement:
Servers:
- Must have knowledg with Windows Server and Active directory.
- Good knowledge of managing & maintaining windows servers (2008/2012).
- Good understanding of CA (PKI Infrastructure) & SSL communication.
- Knowledge of user Object Attributes management and Group Policy Management
- Working Knowledge of DNS.
- Networking(Preferred):
- Configuration and Troubleshooting knowledge of SSL VPNs.
- Basic LAN configuration understanding - Vlans, Trunks, Ether-channels, STP, SPAN, RSPAN, inter VLAN routing
- Should be able to Analyze Traces / Logs received from customer / field.
- Good understanding of Protocols (All layers) TCP, IP, UDP, SMTP, LDAP,TELNET, SSH, PORT Numbers.
- Good knowledge of services like DHCP, NTP, ARP, NAT, and ACL.
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