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16/11 Nitin Rai
Director at VUCA Consulting pvt. Ltd.

Views:35 Applications:15 Rec. Actions:Recruiter Actions:9

Technical Support Role - Voice Process - BPO (1-3 yrs)

Noida Job Code: 185507

Excellent Communication Skills

Must be open for 24- 7 Shifts.

- # Will provide Cab Facility

It is an B2B support process. Need to provide remote and on call support to international Clients for networking and Server. (Must have excellent communication Skills)

Job requirement:

Servers:

- Must have knowledg with Windows Server and Active directory.

- Good knowledge of managing & maintaining windows servers (2008/2012).

- Good understanding of CA (PKI Infrastructure) & SSL communication.

- Knowledge of user Object Attributes management and Group Policy Management

- Working Knowledge of DNS.

- Networking(Preferred):

- Configuration and Troubleshooting knowledge of SSL VPNs.

- Basic LAN configuration understanding - Vlans, Trunks, Ether-channels, STP, SPAN, RSPAN, inter VLAN routing


- Should be able to Analyze Traces / Logs received from customer / field.

- Good understanding of Protocols (All layers) TCP, IP, UDP, SMTP, LDAP,TELNET, SSH, PORT Numbers.

- Good knowledge of services like DHCP, NTP, ARP, NAT, and ACL.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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