Human Resources at Vietos Consulting
Views:188 Applications:20 Rec. Actions:Recruiter Actions:10
Technical Support Role - Desktop Service (0-1 yrs)
- Identify and diagnose issues and problems
- Categorize and record reported queries and provide solutions
- Support problem identification
- Advise users on appropriate course of action
- Monitor issues from start to resolution
- Escalate, if needed, unresolved problems to a higher level of support
- Provide essential online security advice and support
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