Freelancer at Career Job Solutions
Views:35 Applications:20 Rec. Actions:Recruiter Actions:5
Technical Support Role - BPO (0-1 yrs)
- Manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
