Business Support Manager at Snaphunt Pte. Ltd.
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Technical Sales Role - IT (0-2 yrs)
-Leadership Role
-Join a market leader within IT Services
-A role that offers a breadth of learning opportunities
Our client is established in the year 2009 and is headquartered in Bengaluru. Their primary motto and Mission is towards providing, best quality and product.
The Job
Your responsibilities will include:
- Handle existing and develop new opportunities in Defense- Aerospace Domain using multiple resources such as internet, cold calls, Marketing visits, exhibitions or through support of Senior Executives in turn enhancing the revenue stream for the company.
- Prospecting for new Customers and requirements through various means, such as Direct Contact, Web Research, Newspapers, Magazines & Journals, Customer References, etc.
- Following up and developing any leads provided by the Principal's / Channels.
- Develop and close sales opportunities with Client's delivery teams including making of bids and pursuits and deals.
- Handle and utilize all Microsoft Office software tools.
- Providing Pre-Sales Presentations and Product Demonstrations to prospects.
- Carrying out Pre-Sales Application Study & Application Engg. support to prospective customers by positioning the most optimized solutions for their requirements.
- Maintaining the Customer database using Cloud based CRM tools and other software options.
- Providing complete techno-commercial proposals, both budgetary and non-budgetary, to
- Customers and in response to Tender Enquiries.
- Actively tracking and following up on all proposals made, towards order closures.
- Actively keeping abreast of Competition Products/Technologies and keeping track of competitor activities with our prospects and in the market.
- Providing Post-Sales Support and co-ordination, including Product Installation & Training and first-level technical support to Customers.
- Post-Order tracking and follow-up with principals/vendors to ensure completion of the contractual obligations (as applicable) such as:
i. Timely deliveries of the ordered products.
ii. Complete & timely submission of Technical & Commercial Documentation
iii. Collection of Payments.
- Providing periodic Reports on Prospecting Activity, Leads Generation, Leads follow-up, Orders Database, Payments Status etc.
- Interacting and liaising with the Principal Companies and Vendors to ensure that all the above activities are carried out to the best possible extent.
- Any other responsibility that the Company deems suitable to be handled by you, which is commensurate with your knowledge, skills & capabilities.
Ideal Candidate
- You have at least 0-1 year experience within a Inside Sales / Sales Development Representative or Sales Engineer role, ideally within the Ecommerce / Marketplaces and IT Services industry.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are willing to undertake 30-60% travel.
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