Recruitment & Operation Executive at DATRAX Services Pvt Ltd
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Technical Sales Role - Electrical/Automation/Mechatronics (1-5 yrs)
Job Profile: Pre-Sales Engineer (Mechatronics/Electrical & Automation)
Location: Thane
Work Days: Monday to Saturday
Working Hours: 9:30 AM to 6:00 PM
Key Responsibilities:
Pre-Sales and Customer Interaction:
- Study and analyze RFQs (Request for Quotations) to align with technical and customer requirements.
- Act as the primary point of contact for customers during the pre-sales process.
- Send thank-you emails and corporate catalogues to customers promptly.
Internal Coordination and Communication:
- Collaborate closely with Business Heads (BH) to discuss and strategize inquiry handling.
- Coordinate with internal teams, OEMs, and customers for seamless communication and follow-ups.
Technical Understanding and Support:
- Review and understand technical drawings and specifications.
- Provide technical insights and ensure all requirements are met in the proposed solutions.
Process Ownership:
- Proactively drive the sales process forward with timely responses and follow-ups.
- Maintain a systematic approach to ensure the timely and accurate flow of information.
Collaboration:
- Maintain close coordination with the Business Head, customers, and OEMs to ensure - alignment at every stage of the sales process.
Qualifications:
Education: Degree/Diploma in Mechatronics, Electrical, or Automation Engineering.
Experience: 2-3 years in technical pre-sales or sales roles.
Skills and Attributes:
- Proficiency in reading and interpreting technical drawings.
- Strong technical understanding of automation, mechatronics, or electrical systems.
- Excellent communication and coordination skills.
- Proactive and customer-focused approach with a keen eye for detail.
- Ability to handle inquiries with a sense of urgency and professionalism.
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