Head - HR at Techmagnate
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Techmagnate - Senior Executive - Client Servicing (2-7 yrs)
- Building and managing strong relationships with clients with regards to online digital projects (SEO,SMO,PPC)
- Collecting regular feedback from clients and sharing the insights for development
- Handling Queries of Clients and fixing issues through proper co-ordination
- Responsible for revenue generation/ payment collection from the existing customers
- Co-ordinate with the Existing clients to cross sell new service
- Attending client meetings with the Account Manager to fix issues
- Coordinating the execution of the various elements of the project
- Identifying account growth opportunities and directing these to the Sales team
- Responsible for all aspects of project closure including producing project reports
Eligibility:
- 1+ years of exp. must into client servicing into online/digital marketing
- College Degree Preferred
- Good working knowledge of the business, particularly in Project Management/Client Services activities
- Experience with managing a client account
- Experience in managing projects across multiple geographies
- Ability to consecutively engage with customers and to quickly make complex decisions
- Broad understanding / working knowledge across a broad range of service lines
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