Job Profile :

- Identify and reach potential clients to offer TechAlpha Group products.

- Monitor existing client needs and opportunities to appropriately cross-sell products.

- Observe and understand Industry behaviour/trends.

- Monitor competitor offers and products.

- Maintain & develop relationships with potential leads and clients Operational

- Contact potential leads to introduce our Products and Services.

- SMS (Outbound & Inbound)

- Update sales data with the opportunity pipeline and respective status of various leads.

- Regularly keep in contact with existing clients to keep up to date and poll them for new opportunities.

- Reply to demands or questions from clients in timely manner to ensure healthy impact on both sides.

- Monitor daily/weekly/yearly SMS & Voice traffic of existing clients for positive/negative warning signals.

- Contact key clients based on warning signs and forecast to avoid any revenue leakage or capitalize on new revenue

- Liaise internally with other departments for product or price updates

- Coordinate with client and internal departments to assist with implementation & technical set up including customization requests.

- Coordinate with finance on receipt of purchase to ensure setup and implementation of solutions.

- Provide escalation support to clients virtually or on premises.

Desired Skills & Experience :

- Very good communication skills (written & verbal) in English.

- Good communication skills (verbal) in the respective local language.

- Should possess clarity of thought and ability to present proposal to customers in a crisp manner.

- Strong customer interaction & negotiation skills

- Ability to drive the sales for the region at independent level

- Must be able to work independently with self-discipline and motivation Industry

- Telecommunications, Information Technology and Services

- Educational qualification: BBA/MBA/Graduates

Employment Type : Full-time

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