HR Executive at TechAlpha Group LLC
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Techalpha Group - Carrier Relations Executive - International Sales/B2B Sales (0-1 yrs)
Job Profile
- Identify and reach potential clients to offer TechAlpha Group products.
- Monitor existing client needs and opportunities to appropriately cross-sell products.
- Observe and understand Industry behavior/trends.
- Monitor competitor offers and products.
- Maintain & develop relationships with potential leads and clients
Operational :
- Contact potential leads to introduce our Products and Services.
- SMS (Outbound & Inbound)
- Update sales data with the opportunity pipeline and respective status of various leads.
- Regularly keep in contact with existing clients to keep up to date and poll them for new opportunities.
- Reply to demands or questions from clients in timely manner to ensure healthy impact on both sides.
- Monitor daily/weekly/yearly SMS & Voice traffic of existing clients for positive/negative warning signals.
- Contact key clients based on warning signs and forecast to avoid any revenue leakage or capitalize on new revenue
- Liaise internally with other departments for product or price updates
- Coordinate with client and internal departments to assist with implementation & technical set up including customization requests.
- Coordinate with finance on receipt of purchase to ensure setup and implementation of solutions.
- Provide escalation support to clients virtually or on premises.
Desired Skills & Experience :
- Very good communication skills (written & verbal) in English.
- Good communication skills (verbal) in the respective local language.
- Should possess clarity of thought and ability to present proposal to customers in a crisp manner.
- Strong customer interaction & negotiation skills
- Ability to drive the sales for the region at independent level
- Must be able to work independently with self-discipline and motivation
Industry :
- Telecommunications, Information Technology and Services
- Educational qualification: BBA/MBA/Graduates
Employment Type
Full-time
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