Job description :

Notice Period : 0- 30 Days

Experience : 3 Years

Location : Bangalore (Karle Town Centre Karle Infra 2nd 3rd Floor HUB-2 Building, opposite to Nagavara Lake Nagavara, IN04,560045 )

- Should have completed 2 doses of vaccination

- Ready to work in a hybrid model

Duration : 6 Months (Can be extended based on performance or business needs )

Top Accountabilities :

- Order management, including EDI ordering ( Idoc corrections, issue resolution for EDI related problems)

- Handling all incoming customer queries and requests

- Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment

- Being responsible for proper communication between customers

- Maximizing customer satisfaction level and order entry accuracy

Candidate Requirement :

- Excellent interpersonal and communication skills with stakeholders

- Ability to meet deadlines & work effectively with high quality levels

- Accuracy and attention to details Deliver on promises

- Accuracy and attention to details

- Looking for and responding to feedback

- Good knowledge of customers and market specifics

- Generating ideas for issue resolution and service improvement

- Positive can do attitude

- Taking ownership for resolution, escalates where necessary

- Ability to build great relationships with customers

- Understand and comply with controls in own area

- Strong team player, works well in a collaborative environment

- Customer oriented and problem solving skills

- Works with minimal supervision, demonstrates strong organizational skills and can multi-task in a fast-paced environment

Job Type: Contractual/Temporary

Contract length : 6 months

Salary : Up to - 450,000.00 per year

Benefits : Provident Fund

Schedule : Night shift

Experience :

SAP : 3 years (Required)

Order management system : 3 years (Required)

Shift availability :

- Night Shift (Required)

- Overnight Shift (Required)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.