HR Executive at V-Konnect Associates
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Team Manager - Customer Support - BFSI (3-10 yrs)
- Customer follow ups across calls and emails and ensure customer queries are resolved within defined turn around times.
- Should be able to take quick decision escalation of complaints.
- Excellent written and spoken communication.
- Ability to handle escalations and diffuse crisis situations
- Banking experience is a Must
- Email and Call Escalations
- Team Handling role
- Regulatory Interaction /awareness Exposure is added advantage .
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