Consultant at Crescendo Global
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Team Manager - Customer Service Operation - Financial Services (4-6 yrs)
Team Manager -Operation (4+ years)
Exciting job opportunity for a professional having 4+ years of experience into leading and managing the teams and ensuring the excellence of workflows. Looking for someone having hands on experience into managing clients, teams and stakeholders. If this sounds exciting, apply with us!
Location: Mumbai
Your Employer: An UK based organization specializing in financial, savings and investments organisation with a long-term outlook.
Responsibilities:
- Leading and managing team members to meet KPIs
- Identifying underperformers and conducting training needs analysis
- Coordinating with stakeholders and clients and building strong partnerships
- Being proactive and adhering to company performance management protocol
Requirements :
- 4+ years of experience in customer service and handling teams
- Minimum graduation (in any stream) is a must
- Excellent written and oral communication skills
- Good knowledge of using MS Office Excel / Power point
What is in store for you ?
- Exciting opportunities to grow personally and professionally
- A stimulating working environment with colleagues from top-tier institutes
- Fast track career growth
- A high-performance culture with phenomenal career progression
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