Talent Acquisition Specialist at Self
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Team Leader - Telesales/Telecalling - Hospital (4-10 yrs)
Job Summary
A multispeciality clinic offering Ayurveda and integration of modern Allopathy systems and treatments for healing and complete healthcare, based out of South Delhi is looking to hire a tam leader to manage a team of about 10 telecallers.
The profile involves managing team for both inbound and outbound calls.
Position : TEAM LEADER
KEY RESPONSIBILITIES :
- Facilitate direct sales by inbound and outbound calls and instructing team members to inform patients about service lines & encouraging them to make sales.
- Ensure proper tracker updations by team members & check through them for accuracy.
- Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results.
- Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously.
- Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
JOB REQUIREMENTS
Minimum Qualifications-Graduation / PG in Scinence
Experience :
- 4-5 years of experience in any Healthcare Call Centre as a TL, Must have handled a team of at least 10 Callers
Language Skills-
- English
- Hindi
Behavioural Skills
- Good Interpersonal and communication Skills
- Pro-activeness and assertiveness
- Team Work & Decision Making Skills
- Good Motivational Skills to bring out the best in team members
- Good Managerial skills to lead the team successfully
- Problem Solving
Industry:Medical / Healthcare / Hospitals
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role:Team Leader -(NonTechnical)
Male Candidate
Timings: 10:00am - 7:30pm
6 days working. Weekly off on rotation basis
Salary : Negotiable
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