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05/07 Vishal Singh
HR Manager at Dev Group

Views:15 Applications:21 Rec. Actions:Recruiter Actions:13

Team Leader - Telesales - Outbound Process (2-5 yrs)

Gurgaon/Gurugram Job Code: 221752

Job Title Team Leader


Function Call Centre

Job Responsibilities :


- Must have worked on dailer

- Communicates information in a timely, accurate and understood manner to all sales team members

- Track and accurately update operational performance files for Sales Agents on a weekly basis.

- Manage and drive sales team target and performance

- Dive sales teams performance on systems and all metrics in accordance to the contractual obligation

- Ensure regular feedback is given to Sales Agents with regards to action plans that have been set 

Minimum Education BA / B Com / B Sc/MBA

Work Experience Minimum 2yrs of experience as TL on papers

Age Range 25 years - 37 Years

Gender Male / Female

Industry Exposure Required : 


- Hands on expr in domestic out-bound sales process

- Customer Focus, Customer Service, Verbal Communication, Informing Others, Process Improvement, Problem Solving, People Skills, Teamwork, People Management, Managing Processes, Emphasizing Excellence

Min number of agents handled : 20 -25"

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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