Senior Recruiter at Waays And Solutions
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Team Leader - Telesales - BPO (2-10 yrs)
Job as Team Leader -For Product advisory / Call center/ BPO Telesales for Motor and Health Insurance- Thane Mumbai
(We do not charge Candidates)
Job Title :- Team Leader (Product Advisors)
Location - Thane Asher IT Park
Company - Japanese MNC with 1000 employees worldwide. Founded in India in 2013, marketing Insurance Products of Reputed Brands
Job Responsibility
a Must possess Customer Service Attitude
b Mentor and develop the team, Training needs
C Effectively manage shift operations
d Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores,
Maintaining SLA, Attrition management Etc)
e Handling Escalation calls of Customers & ensure closure of complaints
f Constant performance achievements
Exp - 2 years ( 6 mths team leader profile in call center)
Salary - Up to 3.25 Lacs per year + Incentives
Edu - Graduate
Chat / Whatsapp - 9821177328/ 9810515741
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Kamal
Waays and Solutions job consulting
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