HR at Accustomed Services Pvt. Ltd.
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Team Leader - Telesales (0-3 yrs)
- Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results.
- Evaluate sales records periodically to make balances and ensure that targets are achieved.
- Train the team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
- Assists management with hiring processes and new team member training.
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints, if required.
Skills :
- Good communication skills
- Convincing skills
- Fluent in English and Hindi
- Comfortable with local language
- Product knowledge
- Relationship building
- Leadership skills
Qualifications:
- Masters/ Bachelor's Degree with experience of min. 3 years in Sales, Marketing, Promotions or Telemarketing.
- Experience of min. 2 years as a team leader in Sales, Marketing, Promotions or Telemarketing
Interested Candidates Can Call or WhatsApp on 9821672988
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