Business Support Manager at Snaphunt Pte. Ltd.
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Team Leader - Telecaller/Telesales - Logistics Firm (0-5 yrs)
- Work alongside & learn from best in class talent
- Leadership Role
-Fantastic work culture
Our Client is hiring for Tele caller
The Job :
You will be responsible for :
- Manage A Team Of Individuals Working On Telesales/Customer Support
- Resolve Customer Complaints Brought To Your Attention
- Create Policies And Procedures
- Doing Cold Calling
- Identifying Sales Opportunities
- Closing Business Deals Over Call
- Negotiating
- Following Up With Customers
- Meeting Sales Targets
- Send Daily Report.
- Plan The Training And Standardization Of Service Delivery
- Manage Inbound And Outbound Customer Calls In A Timely Manner
- Identify Customers- Needs And Wants, Clarifying Information Whenever Possible
- Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team
- Gain Comprehensive Product Knowledge To Enhance Customer Support
- Maintain A Pleasant Working Environment For Your Team
- Preferably Experience In Couriers Industry
Ideal Candidate :
- You have at least 1 year experience ideally as a Courier & Logistics & Logistics.
- You are a strong networker & relationship builder
- You are a strong mentor and coach who builds high performing teams
- You are a strong team player who can manage multiple stakeholders
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
