Team Leader/Senior Team Leader - Telesales - Insurance (4-6 yrs)
"Only those Applicants are requested to apply who are from INSURANCE BACKGROUND"
Responsibilities :
- Create an inspiring team environment with an open communication culture
- Accountable for the targets as per daily, Weekly and Monthly basis
- Motivating, Retaining, and Driving the sales team towards the company objective.
- Managing daily activity of team's like Utilization, Shrinkage, and Productivity
- Monitor team performance and report on metrics
- Monitoring calls, coaching, and feedback, responsibility for ensuring good customer experience on every call
- Ensuring No miss-Selling/Unethical practices in the processes
- Should be able to work in pressure situation
- Daily briefings, plan of action- weekly and monthly planning for executive/ Sr. executive
- Ensure smooth collaboration with other stakeholders (quality, training, and service) for the development of team
- Should be able to make/review reports and action them accordingly
- Should be maintaining data on issuance and keep a track of it thus maintaining issuance at the organizational level
Requirements :
- Should have at least 1+ years of experience of Managing teams as TL/AM of Online Term Insurance.
- Graduate/Post Graduate
- Excellent in written and verbal communication
- Should have excellent data management skills and should have good knowledge of Excel
- Exposure to high scale selling is must
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
