Recruiter-HR at SELIGO Business Solutions
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Team Leader - Sales & Quality - eCommerce (4-6 yrs)
Urgent Opening for the position of Sales & Quality Team Leader in a reputed E-Commerce Company.
Please find below job details.
Position : Sales & Quality Team Leader
Experience :4+ years (Minimum 1 year team handling exp.)
Salary:- Upto 5 lakhs (Depending on interview)
Responsibilities :
- Liaise with superior to make decisions for operational activities of the product and accordingly set strategic goals for the team.
- Set targets in association with the Head of Operations and drive the team towards achieving the targets.
- Plan and monitor the day-to-day running of the product with the Customer Service team & Business development team.
- Supervise team and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Manage resources allocation with HoO.
- Oversee customer support processes and organize them to enhance customer satisfaction.
- Review financial information and adjust operational budgets to promote profitability
- Manage relationships/agreements with external partners/vendors
- Evaluate overall team performance by gathering, analyzing and interpreting data and metrics.
- Outstanding communication and people skills
- Working knowledge of data analysis and performance/operation metrics.
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