Business Support Manager at Snaphunt Pte. Ltd.
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Team Leader - Sales/Key Account Management - BPO (2-7 yrs)
-Attractive Salary & Benefits
-Leadership Role
-Fantastic work culture
Our client is a leading provider of information technology, consulting, lead generation, web hosting, web designing and business process outsourcing services. With over a great expertise, they combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction.
The Job
Your responsibilities will include:
- Creating an inspiring team environment with an open communication culture.
- Setting clear team goals.
- Delegating tasks and set deadlines.
- Overseeing day-to-day operation.
- Monitoring team performance and report on metrics.
- Motivating team members.
- Discovering training needs and provide coaching.
- Listening to team members' feedback and resolve any issues or conflicts.
- Recognizing high performance and reward accomplishments.
- Encouraging creativity and risk-taking.
- Suggesting and organizing team building activities.
Ideal Candidate :
- You have at least 2 years experience as a Team Leader, ideally within a Customer Service, Business Development / Account Manager (B2B) or Sales Operations / Support role in a BPO setting.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data.
- You are a strong mentor and coach who can build high performing teams.
- You are highly goal driven and work well in fast paced environments.
- You have good leadership skills.
- You have confidence and skillful negotiating skills.
- You have strong organizational skills to give the team direction.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
