Business Support Manager at Snaphunt Pte. Ltd.
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Team Leader - Sales - IT (0-2 yrs)
- A role that offers a breadth of learning opportunities
- Leadership Role
- Flexible working options
Our Client is hiring for Sales Team Leader
The Job
You will be responsible for :
- Use gamification, empowerment, trust and other strategies as appropriate to develop and motivate team members
- Develop a multifaceted rewards system that makes team members excited to show up to work every day and do their best
- Supervise a telecommuting pilot project and report on its feasibility
- Teach and train team members on various customer service strategies
- Communicate expectations, assignments and responsibilities clearly and professionally
- Undertake ongoing customer service work to better understand the demands, positives and pain points of the job
Ideal Candidate :
- Minimum of bachelor's degree (any field is fine)
- Ability to develop, implement and assess performance metrics
- Expertise in Microsoft Office programs and in desktop and mobile technology
- Proven record of boosting team performance and employee retention rates
- Two years of experience as a team leader
- At least a basic understanding of how computers and their accessories function, and a curiosity to learn more about them
- Managing a team of 11-50 people.
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