Talent Acquisition Executive at Fidelitus Corp Pvt Ltd
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Team Leader - Sales - Financial Services (3-8 yrs)
The ideal candidate will be responsible for handling a team of 10+ people with experience in outbound calling.
Qualifications and Skills :
1. Bachelor's degree in business or management preferred
2. Minimum 3 years of experience working in Sales
3. Team leadership experience in inside sales
4. Outbound calling experience
5. Strong interpersonal and communication skills (English and Hindi both)
Responsibilities :
1. Manage and develop sales skills of team members, provides encouragement to team members including communicating team goals and identifying areas for new training or skill checks
2. Ensure high levels of customer satisfaction, provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
3. Develops strategies to promote team member adherence to company regulations and performance goals
4. Conducts team meetings to update members on best practices and continuing expectations
5. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
6. Achieve monthly revenue targets
7. Maximize revenue generation through cross-selling and customer retention
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