Proprietor at Crossroads Training and Consulting
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Team Leader - Sales - BFSI (1-5 yrs)
Job Description
- Manage a large and diverse team of Executive's working towards pre-defined targets
- Manage a large and diverse team of CSAs working towards pre-defined targets
- Responsible for maintaining discipline and absenteeism of team on the floor
- Responsible for staff retention within the team
- Ensure prompt and accurate service and achievement of targets
- To identify training / coaching needs of the team members and provide the same to the Manager
- To assist new members of the team by updating knowledge & bridge process gaps
- Be directly responsible towards fostering the development of team by motivating them
- To ensure team achieve productivity and quality roster adherence
- Accountable for smooth flow of operations
- Coordination between Managers and Team Members
- Abide by companies and clients Information Security Polices
Requirements
- Candidate should be graduate
- Candidate should have very good communication skills
- 1 year of experience in similar kind of profile would be advantageous
- Experience in sales process would be added advantage (Inbound or Outbound)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
