Manager at iSON Xperiences Pvt Ltd
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Team Leader - Sales (1-8 yrs)
The Team Leader will be responsible for overseeing the daily operations of the team, ensuring the achievement of performance targets, and fostering a positive work environment. The role involves managing team members, providing guidance and support, and collaborating with other departments to drive success.
- Team Management : Lead, motivate, and manage a team of [number] members to achieve departmental and organizational goals.
- Performance Monitoring : Set performance objectives and monitor team performance, providing feedback and coaching to ensure continuous improvement.
- Goal Setting: Establish and communicate clear goals and performance metrics for team members, and ensure alignment with organizational objectives.
- Training and Development : Identify training needs and opportunities for team members, and facilitate or arrange for relevant training programs.
- Conflict Resolution : Address and resolve any team conflicts or issues promptly and effectively, maintaining a positive and productive work environment.
- Reporting : Prepare and present regular reports on team performance, including progress towards goals, challenges, and opportunities for improvement.
- Process Improvement : Identify and implement process improvements to enhance efficiency, effectiveness, and team performance.
- Collaboration : Work closely with other team leaders and departments to coordinate activities, share insights, and drive cross-functional initiatives.
- Compliance : Ensure adherence to company policies, procedures, and industry regulations.
