HR Recruiter at Savanna HR
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Team Leader/Relationship Manager - Sales/Customer Support - Education (4-10 yrs)
Responsibilities :
- Be accountable for the entire Relationship Manager of a growing business
- Student/Teacher Representative who is genuinely excited and confident to help parents/teachers resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.
- Needs to manage class rescheduling requests and handle DataBase and coordinate with the Tech team to execute this in the backend to manage ongoing classes.
- Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow
- The Relationship Manager will be required to communicate with customers via phone and email.
- Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details
- Contributes to team effort by accomplishing related results as needed.
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