Job Title : Team Leader - Relationship Manager Sales (Inside Sales)

Location : Pune

Experience : Minimum 4 years

Industry : Forex Advisory, Financial Advisory, Insurance, Banking, NBFC, Financial Services

Qualification : Graduation

Job Summary :

We are seeking a dynamic and experienced Team Leader to oversee our Inside Sales team in Pune. The ideal candidate should have a proven track record in sales, particularly in the financial services sector, and possess strong leadership skills. As a Team Leader, you will be responsible for managing a team of Relationship Managers, ensuring that sales targets are met, and maintaining high customer satisfaction.

Key Responsibilities :

Team Management :

- Lead, mentor, and motivate a team of Relationship Managers to achieve sales targets and maintain high levels of customer satisfaction.

Sales Strategy :

- Develop and implement effective sales strategies to drive revenue growth and achieve company objectives.

Customer Relationship Management :

- Build and maintain strong relationships with clients, providing them with tailored financial solutions and advisory services.

Performance Monitoring :

- Track and report on team performance, providing regular feedback and coaching to team members to ensure continuous improvement.

Training and Development :

- Identify training needs and organize skill-building sessions to enhance the team's sales capabilities.

Market Research :

- Stay updated on industry trends, market dynamics, and competitor activities to provide insights to the team and management.

Collaboration :

- Work closely with other departments, including marketing, product development, and customer support, to ensure seamless operations and customer satisfaction.

Skills and Qualifications :

Education : Bachelor's degree in Business, Finance, or a related field.

Experience : Minimum 4 years of experience in inside sales, preferably in financial advisory, forex, insurance, banking, or related industries. Prior experience in a leadership role is highly desirable.

Sales Skills : Strong sales acumen with a proven track record of meeting or exceeding sales targets.

Leadership Skills : Excellent team management and interpersonal skills. Ability to motivate and lead a team effectively.

Communication : Exceptional verbal and written communication skills. Ability to interact with clients and stakeholders at various levels.

Problem-Solving : Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.

Customer-Centric : A customer-focused mindset, with a passion for delivering exceptional customer service.

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