HR Recruiter at Guidance Recruitment Services
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Team Leader - Customer Support - BPO (1-2 yrs)
Urgent requirement in Indian mart B2B Process( Customer Support)
Role and responsibilities :
- Training new customer service team members.
- Using customer relationship management software (CRM) to document customer interactions.
- Monitoring average call length and overall team volume.
- Listening to individual calls to ensure quality.
- Leading performance reviews for team members.
Profile : Team Leader
Qualifications : Graduation
Salary : 18k to 25k+ incentive
Location : Jaipur, Rajasthan
Communication : Good English
Timing : 9am-6pm
Note : minimum 1 Year Team Leader experience
No. Of vacancy : 4
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