HR at Coppergate Consultants
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Team Leader - Customer Service - BPO (2-5 yrs)
Job Description
Ensure discipline & maintain the acceptable standards of policies are followed whilst on floor. Result:
More organized efforts.
- To ensure CCEs meet productivity metrics. Result: greater contacts.
- Planning and distribution of Sales targets to the team.
- Driving the Sales numbers.
- Service allotment, monitoring conversion.
- Barging calls, Coaching and guiding the team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
