About- Truebil.com(www.truebil.com)

Truebil is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible.

Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase.

We at Truebil are striving to challenge and subsequently change the status quo of online automobile marketplaces in India. When we saw, in spite of all technological advancement, how broken online auto marketplace is, we took onus on us and plunged to create an advanced ecosystem which will help buyers and sellers community both.

Responsibilities :

1) Delivery of team, service level components, quality and productivity targets & indicators

2) People Management, as well as staff development

3) Operational Management: Managing the floor, adherence to schedule

4) Problem resolution

5) Monitoring calls, coaching and feedback, responsibility for delivery of the defined customer experience in every call

6) Training and development of staff

7) Motivation, leadership for a team and developing future leaders

8) Recommendations for product and process development based on customer feedback and analysis of the same.

9) Contribute for the initial hiring and selecting process of the front line

Requirements : 

Experience: 1+ yr of Exp. as Team Leader/Assistant Manager/Manager

Background :

- Domestic Or International BPO

- Team Handling Experience

- Excellent Comm Skills

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