Talent Acqisition executive at Innov source service pvt ltd
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Team Leader - Business Development Executive - eCommerce (4-7 yrs)
- Lead, manage, and motivate a team of Business Development Executives to achieve sales and revenue targets.
- Develop and implement effective sales strategies to grow market presence and customer base.
- Set clear team goals, monitor performance, and provide coaching and feedback.
- Identify potential clients and business opportunities in the assigned region.
- Conduct regular training sessions to enhance the team's skills and knowledge.
- Build and maintain strong relationships with clients to understand their needs and provide solutions.
- Monitor sales metrics and report key performance indicators to upper management.
- Collaborate with cross-functional teams to optimize sales strategies and improve customer experience.
- Resolve customer complaints and issues to maintain high customer satisfaction.
- Stay updated on industry trends, competitor activities, and market dynamics to enhance sales efforts.
Required Skills and Qualifications:
- Education: Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
- Experience: 2+ years in sales, with at least 1 year in a leadership role within B2B/B2C or e-commerce industry.
- Proven track record: of achieving sales targets and managing sales teams effectively.
Technical Skills:
CRM Software: Proficiency in using Customer Relationship Management (CRM) tools such as Salesforce, Zoho, or other CRM platforms.
Sales Analytics: Ability to analyze sales data, customer insights, and KPIs to make data-driven decisions.
Microsoft Office Suite: Advanced skills in Excel, Word, and PowerPoint for sales reporting and presentations.
Soft Skills:
Leadership and Mentorship: Strong leadership abilities to guide, inspire, and develop a high-performing sales team.
Communication: Excellent verbal and written communication skills.
Negotiation: Strong negotiation skills to close deals and handle client requirements.
Problem-solving: Ability to identify challenges and proactively develop solutions.
Time Management: Efficient in prioritizing tasks and managing team schedules to achieve targets within deadlines.
Preferred Skills:
Industry Knowledge: Knowledge of the e-commerce industry and its trends.
Customer Centricity: Passion for delivering exceptional customer experience and building long-lasting client relationships.
Adaptability: Willingness to adapt and thrive in a fast-paced, evolving market environment.