Job Post: Team Lead - Call Center

Location: Noida HO

Salary Bracket: Rs. 35,000/- to Rs. 45,000/-

Job Type: Full-time

Experience: About 3 - 5 years

Education: Bachelor's (Preferred)

Are you a natural leader with a passion for sales and customer service? We're looking for a Team Lead to join our call center team in Noida. As the Hotel Sales Expert, you'll be responsible for driving revenue for the company while motivating and guiding your team to success.

Key Responsibilities:

- Utilize your strong sales experience to lead and motivate a team of call center agents to achieve targets and boost revenue

- Develop and maintain strong relationships with customers to promote loyalty and repeat business

- Demonstrate excellent communication, interpersonal, and customer service skills to ensure a positive customer experience

- Use your business acumen and commercial awareness to develop and implement sales strategies

- Provide strong leadership to your team and boost their morale and productivity

- Use your time management, strategic planning, and organizational skills to ensure the team is meeting deadlines and targets

Key Attributes:

- Possess excellent communication skills (with a good hold on English), email etiquettes, and telephone etiquettes

- Be self-motivated, resourceful, and a quick learner with a positive attitude towards technology

- Have strong leadership abilities with the ability to motivate and guide a team

- Be able to work in a multi-tasking environment with excellent problem-solving skills

Required Experience and Qualifications:

- Have 3-5 years of experience in travel company/hotel sales (preferred)

- Possess strong sales ability with excellent business acumen and commercial awareness

- Hold a Bachelor's degree (preferred)

- Possess excellent time management, strategic planning, and organizational skills

- Be detail-oriented and possess excellent analytical skills

About Us:

Beyond Stay is a unique chain of Activodations - accommodations that provide an exceptional holiday experience, with a focus on health, well-being, and activities. Our accommodations are located in some of the top leisure destinations across India, and our aim is to provide travellers with a standardized travel experience that is beyond just a place to stay.

Founded in March 2019, our team has extensive experience in the hospitality and management industry. At Beyond Stay, we believe in a people-oriented approach that transcends seamlessly across our customers, partners, and in-house teams. We leverage technology to deliver mutually enriching and satisfying experiences to our partners, and we strive to provide our customers with a customised experience that is tailored to their individual needs.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.