Team Lead - Telecalling

We are looking for a Team Lead - Telecalling to drive our lead generation and supply-building efforts. This role involves managing a team of telecallers, optimizing cold-calling strategies, and ensuring a steady pipeline of qualified leads.

About the Role

You will own the end-to-end management of building our expert workforce, overseeing sourcing, training & onboarding. Your mission is to ensure a steady supply of high-quality experts, optimize costs, and drive operational excellence. This is a high-impact leadership role, requiring strategic vision and impeccable execution.

What You'll Do :

Lead Generation via Cold Calling : Develop and execute cold-calling strategies to generate high-quality leads and build a strong pipeline of suppliers or clients.

Team Leadership and Development : Manage and mentor a team of telecallers, equipping them with the right tools, techniques, and knowledge.

Pipeline Management : Track and maintain a steady supply of qualified leads to align with business goals.

Performance Tracking & Reporting : Monitor key KPIs such as call volume, lead conversion rates, and sales cycle times, providing insights for improvement.

Customer Relationship Management : Foster strong relationships with potential suppliers or clients, ensuring engagement and conversion.

Cold Calling Scripts & Strategy Development : Optimize calling scripts and strategies to maximize conversion rates.

Collaboration with Sales & Operations Teams : Align telecalling efforts with sales and operational objectives for seamless lead conversion.

Supply Building : Focus on acquiring a high-quality supply base through targeted outreach.

What We're Looking For

Education:

- Bachelor's degree in Business, Marketing, Sales, or a related field. MBA is a plus.

Experience:

- Minimum 2 years of experience in telecalling, cold calling, or lead generation.

- Experience managing a telecalling team is strongly preferred.

Skills:

- Strong leadership and team management skills.

- Excellent communication and negotiation abilities.

- Proven ability to drive leads and conversions through cold calling.

- Analytical mindset to track performance and optimize strategies.

- Experience with supply chain, vendor management, or operations is a plus.

Key Attributes:

Target-Oriented: Focused on achieving and exceeding lead generation and conversion goals.

Strategic Thinker: Ability to develop and refine cold-calling strategies.

Results-Driven: Proven track record in driving sales and lead generation.

Strong Communicator: Excellent verbal communication and persuasion skills.

Team Player: Works collaboratively with cross-functional teams.

Why Join Us?

- Be part of a fast-growing startup backed by top-tier investors.

- Lead exciting campaigns with a direct impact.

- Work in a high-energy, results-driven environment with a focus on ownership and growth.