We understand and respect your need for confidentiality. This is regarding a Job opening for a Team Lead CASA profile with one of the leading Banks for Delhi/NCR location.

Team Management :

- Leading a team of CASA/CA to acquire NTB CASA, to drive cross-sell, monitoring of sales process efficiency, drive productivity along with Product Quality mix.

Training & Staffing:

- Optimum staffing of resources, Training & Sales team management (Both Classroom and Field)

Sales Discipline & Input Parameters :

- CRM creation for catchment Segment/ Market/ Industry

- DSR, Lead Management, Maximum usage of Digital platform

- Focus on Activities at an Industrial estate, commercial/ Business park/ Society/ Clubs etc. around the catchment

- Actively up-sell each business opportunity to maximize revenue opportunity.

Business Hygiene & Customer Experience:

- Focus on superior TAT, FTR

- VQVP- Volume with Quality & Value with Productivity will be the mantra of sourcing.

- Wish-list based sourcing

- Hook-based sourcing

- Asset led relationship deepening

- Industry- segment focused sourcing

- Keep the team motivated at all times to have the highest level of energy and deliver on organizational objectives

Team & Leadership Engagement :

- Visible engagement with Team & Leadership, covering

- Performance monitoring & review of CASA/CA

- Identifying gaps leading to underperformance, providing support items on underperformance, sharing of best practices across teams etc.

- Implement sales monitoring mechanism to measure the productivity of the team on core and cross sell targets.

- Focus on underperforming CA.

- Focus on senior mgmt reporting and ensuring support/direction to enhance channel performance.

- Goal setting, & Review

- Exception & escalation handling

If interested, kindly apply with your updated along with the following details :

Current CTC :
Expected Hike :
Best time to call :
Contact Number:
For further details contact me on 9713666533

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