Position : Outbound Sales Team Lead

Location : Bangalore

Company : Supertails

Must-have skills

- MS-Excel

- Sales Background

- Communication Skills

- Team Management Skills

- MS Office

- Immediate Joiner

Job Description

Job Overview:

We are seeking a highly motivated and experienced Outbound Sales Team Lead to manage a team of sales representatives who engage in proactive Outbound sales activities. The sales team lead will play a pivotal role in driving the success of the team by implementing effective sales strategies, supporting and developing team members, and achieving sales targets through proactive outbound calling efforts.

Responsibilities:

- Responsible for managing and guiding the outbound sales team. This includes setting goals, providing training and coaching, conducting performance evaluations, and ensuring the team's overall productivity and effectiveness.

- Work closely with the sales management to develop and implement effective sales strategies and plans.

- Help define target markets, identify potential leads, and establish sales targets and quotas for the team.

- Monitor the performance of individual team members and the team as a whole. Track key performance indicators (KPIs) such as conversion rates, call volume, and revenue generated.

- Provide feedback and implement strategies to improve performance.

- Identify training needs and provide ongoing coaching and development opportunities for the sales team.

- Conduct regular sales training sessions, share best practices, and help team members improve their sales skills and techniques.

- Continuously evaluates and enhances the outbound sales process to increase efficiency and effectiveness.

- Identify bottlenecks, streamline workflows, and implement sales tools and technologies to improve productivity.

- Prepare regular sales reports, analyze sales data, and present insights and recommendations to the higher management.

Requirements :

- 2+ years of prior experience in sales, preferably in outbound sales, is essential.

- Should have a solid understanding of sales principles, techniques, and best practices.

- Strong leadership skills are crucial to effectively manage and guide a sales team.

- Should have the ability to inspire and motivate team members, set clear goals, and provide guidance and support.

- Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.

- Strong analytical and problem-solving skills, with the ability to identify trends and develop strategies to improve performance.

- Proficiency in MS Office and call center software.

- Ability to work flexible hours, including weekends and evenings.

About the company :

- Supertails is building a digital pet care platform which offers expert led healthcare services and -products. We offer online vet consultations and products across the categories of food, accessories, grooming essentials, and toys for dogs and cats.

Supertails - India's Best Online Pet Shop for Food and Accessories

- At Supertails our unconditional love for pets everywhere keeps us focused on delivering our customers the best and most trustworthy pet supplies brands and products. We are a team of pet lovers who are dedicated to providing premium services to pet parents to make the experience of their companionship with their beloved pets more special. We make sure that through our comprehensive range of services - pet foods and treats, health and wellness products, accessories, toys, grooming products, expert vet consultation, training, supplements, and many more near you - the bond between pet and parent remains strong and unbreakable.

- It is our privilege that through our online pet store, we can serve the needs of the pet parent and the pet.

Nothing pleases us more than the joy on the faces of the pet when they receive our goodies.

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