HR at SP Staffing Services
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Team Lead - Field Sales - eLearning (3-7 yrs)
Job Description :
- Provide team with a vision and objectives and manage key performance indicators
- Perform day to day administrative tasks such as customer communication, working with other support groups etc.
- Conduct one on one meetings and share timely feedback with team members.
- Conduct performance appraisals for the team and drive regular performance management.
- Motivate, inspire, coach and help team members in their self-development.
- Should be able to discuss and drive changes in the process
- Motivate the Team to Drive sales
- Enhancing the productivity of the agents
- Refresher Training to the team on a regular basis
- Ensuring that the agents adhere to the process
- Managing the roaster, Shrinkage and Attrition
- Set the monthly, weekly, daily Targets for the team and ensure that the targets are achieved
- Maintain the sales report of the Team
- The candidates should have at least 3 years of TLs experience on papers and should be into sales.
- Graduation is a must.
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