The team will be responsible for supporting the Sales & Marketing Team for Automotive in EMEA. In their daily job by overtaking mainly Technical tasks to ensure an

extraordinary customer experience towards internal and external customers. This also includes Product Management and S&OP. The team will support mainly in the business background of the Sales & Marketing Organization. This role does not INCLUDE any field sales activities or cold calls!

Roles & Responsibilities:

- Intensive communication with the international internal customers, mainly in English

-  Partial communication with external international customers

-  Handling of all Technical questions from external customers and ensuring a fast response to customers feedback/questions

- Handling of distribution of PCN (Product Change Notification) to external customers and ensuring a fast response to customers feedback/questions

- - Reading and Analyzing Technical documentation

- Reading and Analyzing all types of Drawings

- Project Management Support

- Knowledge on Automotive Requirements

- Regular Follow up on Project Deliverables

-  Support on Schedule Changes in Project

- Support on Purchase Requisition

- Support on critical Sample Process

- Responsibility of Customer Portals for Sales related tasks

- Handle RFQ (Request for Quotation) and RFI (Request for Inquiry)

- Updating prices as per the requests

- Handling Internal Orders

- Analyzing on Assembly lines of the Product

- Reading and Analyzing on BOM (Bill of Material)

- Support of Product Management related tasks

-  Responsibility of high quality & on time delivery

- Ensuring a strict following of Standard Work Instructions

- Ensuring a constant usage of Leader Standard Work

- SharePoint tools and Reports with daily updates

- Ensuring to participate in all kind of trainings that are offered

- Support the onboarding of new joiners and secure a robust knowledge transfer

- Fully supporting all TEOA initiatives according Star Level requirements

- Supporting continuous improvement projects with active participation

- Participate in all kind of team initiatives/programs

Educational Degree: Bachelors of Engineering (BE) / BTECH

Professional Experience :

- 2+ years of experience in Inside Sales or any Sales environment or engineering related role

- Project Management and project follow-up experience

- Knowledge on Six Sigma tools and Kaizen (Added advantage)

Special Qualifications, Knowledge & Skills :

- PC knowledges in SAP, MS Office, Access, SharePoint, Project Management Tools

- Very good written & verbal English language skills

- MS Projects

- Effective decision-making skills

- Knowledge on complex Production Process

- Very high customer and service orientation required

- Performance oriented

- Quality focused

- Six Sigma Tools

- Ability to quickly adapt to new requirements

- Willingness to constantly learn also complex processes and scenarios

- Flexible to work in different time zones as per business requirements

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