If you are passionate about serving customers, technically oriented, and interested in working for a world leader in Connectivity, then the TE Inside Sales Specialist position may be an ideal fit for you.

- As an Inside Sales Specialist, you serve as the face and voice of the TE brand. You have the opportunity to make a meaningful difference in the lives of customers. Our servicing philosophy puts your passion to serve -and your personality- at the center of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with our company. This vital position requires a technically oriented, self-driven, flexible problem-solver who will assist customers in resolving any and all customer facing technical and product information inquiries as well as recommending appropriate products to customers driving revenue growth. 

- The Inside Sales Specialist will be responsible for proactively creating and driving relationships with small and medium sized accounts. This includes creating, following-up and converting leads to design wins, by actively reaching out to (potential) customers, to increase sales in our business segment.

- TE Inside Sales Specialists deliver extraordinary customer care by promptly and accurately responding to customer inquiries. They strive to make it easy to do business with us, solving customer issues, while celebrating their value to us. They act as consultants by recommending the right products and helping customers with design-in solutions.

- At TE we invest in you! Based upon prior work experience and performance on the job, you enjoy a generous benefits package. Additionally, our career path planning and continuing education will help you achieve your professional goals.

What will you do every day as an Inside Sales Specialist

- Deliver extraordinary customer experience by technically advising customers on TE products, services and capabilities to best meet the needs of the Customer - drive design-in solutions and design wins

- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touch points until they are ready for sales engagement

- Lead qualification and follow up of inbound leads received through various sources (including company web-site, sample system, social media channels, events and other sources)

- Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions

- Outbound calling to establish new, high-quality opportunities with prospective customers and contacts

- Offer custom technical solutions that benefit the customer

- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics and others as necessary

- Nurturing mid to long term opportunities through regular touch points until they are ready for sales engagement (may have assigned accounts)

- Commit to being part of the solution when faced with a challenge

- Liaise effectively with various internal business partners like Engineering and sales to resolve Customer inquiries and requests

- React positively to changing business conditions by proving to be flexible and adaptable

Skills and Abilities :

- Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication

- Demonstrated consultative experience, ability to influence, resourcefulness

- Energized by a desire to help and connect with people

- Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively

- Bachelor's Degree required (e.g. Engineering/ Business/ Marketing)

- Ability to work in a shift based environment

- Team player, critical thinker, self-motivated and proactive positive attitude

- Knowledge in Microsoft Office is required.

- Fluent in written and spoken English

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