Taxmanager.in - Team Lead/Executive - Telesales (1-10 yrs)
Job description
Job Title - Customer Relationship Executive/TL - New Delhi
Note: This is an urgent position and immediate joiners would be preferred.
Experience - 2-5 years
Salary - Negotiable
Location - Naraina Vihar, New Delhi
Roles and Responsibilities :
- To Maintain records of contacts, telephoned and emailed to respond to correspondences from customers and save them in electronic form.
- Recorded names and information of clients contacted and the result of the contact.
- Maintain customer information in client database.
- Screening calls and taking appropriate actions when needed.
- Making and answering telephone calls from potential customers who have been solicited through advertisements or leads generated.
- Develop a working relationship with other professional groups.
- Determination and the drive to work towards company's improvement
- Dedicated to excellent customer service care.
- Conduct client or market surveys in order to obtain information about potential customers
- Explain products or services.
- Respond to all customer inquiries and complaints.
DesiredCandidateProfile:
- 1+ years experience in tele calling
- Any Graduate
- Proficient in MS Office (Word, Excel)
- Good Communication skills
Role - Customer Relationship Executive
Industry Type - Financial Services
Functional Area - Sales
Employment Type - Full Time, Permanent
HR - Manager
Mobile: 9540449571
Website: http://www.taxmanager.in/
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