Human Resource Recruiter at Target Integration
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Target Integration - Consultant - CRM Sales (1-2 yrs)
Job Description - Zoho Consultant
About the Company: Target Integration is a business consultancy company providing Business Automation applications, software development services, and cloud services to its clients. We are one of the leading consultants for Zoho/Odoo/MS Dynamics/Zendesk and a number of other products.
We have our global presence in UK, USA, India along with headquarter in Ireland
Website: https://www.targetintegration.com/
Job Location : Mumbai and Bangalore
Desired Experience : 1 to 2 years
Industry : IT-Software(Saas, ERP, CRM)
Course Specialization : Graduation in any IT bachelor degree (B.tech IT, BSC IT, BCA, etc)
Salary : INR 2.4 to INR 3LPA
Description :
We need to inform the candidate needs to work on Zoho products like the CRM, Desk, Books, Expense, Inventory, etc, and may on some other products/software as well as Odoo, Zendesk, Pipedrive, vTiger, etc as per the customer's need.
Duties and Responsibilities :
- As soon as any project is assigned to one needs to schedule the internal meeting with the RM and Salesperson/consultant to discuss and understand the scope.
- One needs to check whether the work mentioned in the scope are feasible to develop or not.
- One will be responsible to give the Timeline of each task along with the deadline of the project/task.
- Responsible for delivering the project on a given timeline.
- Keep track of the assigned task and follow up on the ticket.
- API creation and deployment
- Ensure customer satisfaction
- Need to initiate the weekly call with the customer to share the updates.
- Sharing the update with the reporting manager on a daily basis.
- Need to coordinate with the client, vendors, different teams.
- Leading client meetings (online & offline)
- Must be open to travel.
Skills :
- English Communication (Fluent in English, Soft-spoken, Good writing skills)
- bKnowledge of any CRM system would be better
- Good interpersonal skills
- Good in customer service and handling
- Good telephone, video conferencing manners
- Positive attitude
- Team player
- Good interpersonal skills
- Good Aptitude
- Flexible working hours (Timing would be the standard one, but we may change its basis on the projects)
Education and Experience :
- Graduation in any IT bachelor degree (B.tech IT, BSC IT, BCA, etc)
- Overall 2 years of experience
- Minimum 1 years of relevant hand-one practice and experience in setting up Zoho CRM and Account management system (Zoho Books, inventory & Expense)
- Additional knowledge on HRM (Zoho People, Recruit), ticket/issue management system (Zoho Desk)
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