Job Summary :

As a key Account Manager , you will be an integral part of our sales team, responsible for driving individual sales targets through outbound and inbound strategies. This role requires a self-motivated and results-driven professional with a proven track record in outbound sales. You will play a key role in expanding our customer base and contributing to the overall success of the organization.

About Us :

At Swageazy, we're not just another company - we're a community of trailblazers, dreamers, and achievers. Swageazy is an all-in-one enterprise gifting platform assisting start-ups & modern workplaces to shop, store and deliver high-quality swag around the globe with click of a button. We are India's first platform that automates gifting for employees, customers, and prospects globally. You can put your employee gifting on auto-pilot with us and send gifts that they would love to keep. Our mission is we aim to achieve our vision through our tech-first approach, we have built a platform where you can curate a gift pack of your choice and we'll take care of the rest - from design assistance to last-mile delivery across India and International markets and we're committed to creating a workplace where your ideas and aspirations can thrive.

Your Key Responsibilities :

- Gain comprehensive knowledge of clients.

- Clearly communicate the benefits of self-service solutions to business users.

- Track and manage opportunities throughout the sales funnel.

- Ensure accurate and timely updates in the sales pipeline.

- Foster strong, long-term relationships with customers.

- Enhance customer satisfaction through proactive engagement and support.

- Match customer business goals with appropriate self-service solutions.

- Demonstrate how these solutions deliver tangible value to the customer.

- Evaluate potential risks and opportunities.

- Provide accurate sales forecasts to guide strategic planning.

- Create detailed account and customer opportunity plans.

- Prepare and deliver high-quality presentations and proposals.

- Coordinate Resources for Pre-sales and Post-sales Activities:

- Ensure all pre-sales, installation, and service activities are completed on time.

- Maintain superior quality in all customer interactions and follow-ups.

- Maintain a High Degree of Customer Orientation:

- Exhibit exceptional customer service skills.

- Own and resolve customer issues, leveraging internal systems for effective problem-solving.

Qualifications :

- Bachelor's degree with 2+ years' of relevant work experience OR fresher with Post Graduation Program/MBA Degree.

- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

- Excellent written and verbal communication skills.

- Female Candidates will be preferred for this role.