Sutherland - Technical Support Role - International Voice Process (1-4 yrs)
We have exciting opportunities for candidates with experience for International Voice Process ( Technical Support ) .
Eligibility:
-Candidates with minimum 6 months of Any International voice experience can apply
Job Description :
- Assist customers with any Malware, Virus, Hardware related issues.
- Answer Phone to respond to customer inquires and troubleshoot for any Malware issues
- Assist customers with installation / un installation of McAfee products.
- Assist customers with product configuration, error messages & / or common issues
- Project a professional company image through phone interaction
- Provide customers with product and service information
- Transfer the customer appropriate department if required
- Escalate the customer's concern to the next level if required
Required Skills :
- Must be able to communicate fluently in English .
- Looking for both UG/PG .(in any discipline).
- Candidates with experience in Customer support / Technical Support can apply.
Benefits :
- Cab facilities (Within the boundary limits)
- Excellent Growth
- Huge Incentives
Job location : Chennai
If interested means share your updated CV
Pravin
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