Human Resources at Suri Engineers (P) Ltd.
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Suri Engineers - Customer Service Coordinator (4-8 yrs)
Customer Service Coordinator
Experience : 4-8 years
- The duties and responsibilities include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve customer delight
- Calling existing customers to find out if there is any need for customer service or spare parts
- Generating service tickets and allotting it to the concerned technician
- Making sure the service tickets are closed on time
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