Job Description & Expectations

We are looking for an executive to help a portion of the 65,000+ customers of Sulekha achieve tangible business outcomes. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. This portfolio will be managed by the Pro-Manage SME product of Sulekha.

Pro-Manage Boost operations : 

a. Profile Enrichment of existing and new customers of Sulekha who want to enhance their presence in Google, Bing, Facebook and others as we add on, by working on their profile content.

b. Deliver on KYC and 8 vectors of digital presence that include posts, photos, videos directions, keywords to enhance the value of customers trying the Sulekha Pro-Manage Boost product

c. Email, Phone call and WhatsApp engagement with customers to obtain content and optimize the Google listings & on other platforms.

d. Closely work with cross functional teams including central design team, central keyword research team and marketing teams to deliver value.

e. Pro-mange Dashboard Training supporting the customer to understand the dashboard.

f. Performance Management for the customers, analyzing the profile performance sharing the reports and insights with the customers and recommend changes to enhance the profile.

Education, Professional and Personal Attributes

- B.Tech/BE/B.Sc. graduation is preferred

- Excellent communication skills, with good knowledge in Hindi and 1 regional language. This is mandatory to help with category expertise

- Good analytical knowledge including working knowledge of all Microsoft tools and awareness of digital advertising tools like Google, Facebook is preferred

- Min. 1 year of experience in digital marketing including interacting with customers will be preferred

- Should possess an innate love of data and ability to see new patterns that impact business

- Positive, initiative driven and passionate about digital marketing

- Result oriented, entrepreneurial, and self-motivated

- Ambitious and flexible

Other aspects

- Reporting to Pro-Manage SME vertical lead

- Must be based out of Chennai with no travel involved

- All days are working from office - no WFH envisaged as of now

What Pro-Manager Offers You

- Opportunity to develop cutting-edge digital SaaS business development expertise

- Develop competence in marketing, product development, customer success and technology

- Highly entrepreneurial and aspirational work environment that inspires and challenges

- Collaborative and fun work environment

- Learning and development program to help you develop skills

- Well-define career path and progression tracking

- Progressive, nurturing and respectful work culture

- Attractive compensation plus incentives

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